Peace of Mind Protection Program – A Scheduled HVAC Maintenance and Priority Service Plan

Terry’s A/C & Heating offers a Peace of Mind Protection Plan for Fort Bend homeowners and business owners who would like to invest in scheduled HVAC maintenance and priority service on their equipment. Properly maintained equipment helps save money on operating costs and can help identify issues before they become big problems. These inspections often prevent surprise breakdowns and outages during the warmest and coolest times of the year when air conditioning and heating systems are stretched to their capacity. Learn more benefits of HVAC maintenance.

What does this HVAC maintenance plan offer?

This HVAC maintenance service agreement (also called preventative maintenance plan) includes the following features:

  • Two maintenance visits each year (cooling and heating)
  • 130-point inspection and report card
  • 60-minute visit (per system)
  • 50% off diagnostic charge for any repairs
  • 10% off on most repairs and parts
  • Priority service, including  no after hours rates  (when available)
  • 10-year limited warranty on most parts

Each HVAC maintenance plan covers one system, which we record by model number, serial number, and location to better document its service history. Seasonal reminders are sent to the email address you designate. It’s your choice whether to pay monthly, quarterly, or yearly.

What isn’t included in the Peace of Mind Protection Program?

Occasionally, we find minor repairs or see parts that are wearing out and should be replaced during our inspection. Repairs and parts are not included in regular service.  However, customers who are part of our Peace of Mind Protection Program pay reduced rates for any parts or repairs that are needed.

We use a checklist during our inspection and we’ll make a note so you can decide in advance if/when to make the repair. Many times we spot issues when they are small, which prevents a larger repair later.

It’s important to note that Peace of Mind Protection Program participants receive discounts on any repairs and HVAC accessories, such as a whole home air purification system, UV lights, Drain IV, or surge protectors.

What kind of checklist do you use for your HVAC maintenance inspections?

We thoroughly inspect your system, tuning it up for the weather ahead using a 130+ point quality assurance checklist. Our checklist incorporates American Air Conditioning Contractors of America (ACCA) Quality Standards and American Society of Heating, Refrigerating and Air-Conditioning Engineers (ASHRAE) Standards and Guidelines. We share a copy of the checklist and our findings with you and keep them on file.

Do you offer a budget preventative maintenance program?

Yes, we offer a budget preventative maintenance program we call our Essentials Care Protection Plan. It covers 60-point inspection list that lasts about 30 minutes, in addition to other perks. Here’s how the two programs stack up. Both are great options for maintaining your hardworking AC system and to keep it running smoothly for as long as possible.

Peace of Mind Protection Plan (Premium)

  • 2 seasonal maintenance visits
  • 130-point inspection & report card
  • 60-minute visit (per system)
  • 50% off diagnostic charge for any repairs
  • 10% off most repairs and parts
  • Priority service, including no after hours rates (when available)
  • 10-year limited warranty on most parts

Essentials Care Protection Plan (Budget)

  • 2 seasonal maintenance visits
  • 60-point inspection & report card
  • 30-minute visit (per system)
  • 20% off diagnostic charge for any repairs
  • 5% off most repairs and parts
  • Priority service
  • 5-year limited warranty on most parts

Do you offer a guarantee on your work?

Yes, we are glad you asked!

  • We are professional, uniformed, and qualified to work on your equipment
  • We listen to your concerns and answer your questions
  • We take extraordinary care in your home
  • We provide a written quote before we start any work
  • We follow a stringent quality assurance task list to ensure complete and thorough service each and every time
  • We guarantee our work and fulfill HVAC manufacturer’s warranties

See more details about our Peace of Mind Protection Program.

How do I sign up?

Our Peace of Mind Protection Program can be set up in a variety of different time frames with a credit card. It can be a great option for a Commercial Landlord to ensure their tenants are properly maintaining their building’s HVAC equipment, too. Keep in mind that we offer a year-long guarantee that covers all of the work we do, which is on top of the manufacturer’s factory warranty on parts and equipment.

To purchase this service agreement and get your questions answered, contact Summer Terry us at 281-495-7830 via voice or text. Read why people trust our company to keep their HVAC system in tip-top shape in West Houston, Richmond, Fulshear, Sugar Land, Katy and greater Fort Bend County including Brookshire and Simonton, Texas.